Description
This two-day practical training is designed for professionals who already have experience using Microsoft Copilot and Microsoft 365 and are ready to advance their AI capabilities. Participants will learn advanced prompt engineering techniques, workflow design principles, AI-assisted business process optimization, and governance best practices. Through hands-on exercises and department-specific business scenarios, participants will explore how to automate repetitive tasks, design reusable AI workflows, and improve productivity across Microsoft 365 applications.
Learning Outcomes:
By the end of this course, participants will be able to:
- Design structured and multi-step prompts for complex business scenarios.
- Build and optimize reusable prompt templates for different business objectives.
- Identify business processes suitable for AI enhancement and automation.
- Design AI-assisted workflows across Microsoft 365 applications.
- Integrate Microsoft Copilot into daily operational processes.
- Reduce repetitive manual work and streamline reporting and communication.
- Develop department-specific AI solutions for HR, Finance, Procurement, Operations, Marketing, and other business functions.
- Validate AI-generated content for accuracy, quality, relevance, and compliance.
- Apply AI governance, human review, and quality assurance practices.
- Build scalable AI-enabled solutions to improve productivity and decision-making.
Target Audience: Professionals, Team Leaders, Knowledge Workers, Business Analysts, Department Coordinators, employees who already use Microsoft Copilot and Microsoft 365, and participants who have previously completed Level 1: AI at Workplace – Foundations & Responsible Use.
Course Information
Dates: 26 August – 27 August (2 Full Days)
Venue: Hotel, Jubail Industrial City – TBD
Level: Level 2 – Advanced Prompting & Workflow Design
Duration: 16 Hours (8 Hours per day)
Time: 8:00 AM – 4:00 PM
Number of Participants: 15
